COMPANY INFORMATION
Business Registered Address:
GiftAllUK Limited,
6 Cavendish Close, Maidenhead,
Buckinghamshire, United Kingdom.
Post Code: SL6 0NH
WhatsApp: +44 (0) 755 1455 390
Company Number: 12614788Â
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VAT Status: We are not currently a VAT registered company in the UK.
Introduction
Welcome to our www.ceylonblue.co.uk This agreement outlines the terms and conditions for the sale of gemstones by our business to other businesses operating within the United Kingdom. By using our services, you agree to comply with these terms and conditions.
In Stock Order Category
All orders placed through our website are considered offers to purchase the specified gemstones at the listed price. We reserve the right to refuse or cancel any order, whether or not payment has been received. In the event of a cancellation, we will notify the buyer and issue a refund as soon as possible.
Refund Policy
If the buyer is not satisfied with their purchase, they may return the gemstones within 21 days of delivery for a refund. The buyer is responsible for the cost of return shipping and the gemstones must be returned in their original condition. Refunds will be issued within 21 days of receipt of the returned gemstones.
Pre-Order Category
Introducing our Exclusive Gemstone Pre-Order Service
Unlock the opportunity to secure your desired gemstones by taking advantage of our pre-order option. With our pre-order service, you can reserve the gemstones of your choice before they become readily available, ensuring you don’t miss out on rare or limited collection pieces.
To begin the process, simply place your order and make the full payment. Our streamlined system ensures a secure transaction, providing you with peace of mind throughout the purchasing journey. We prioritize sourcing gemstones directly from trusted suppliers in Sri Lanka, renowned for their exceptional quality and craftsmanship.
Once your pre-order is confirmed, our dedicated team will swiftly process your request. We understand that anticipation can be high, which is why we endeavor to deliver your treasured gemstones right to your doorstep within a timeframe of just 2-3 weeks.
We encourage you to review our terms and conditions, including our cancellation and refund policies, to ensure complete transparency. Your satisfaction is our utmost priority, and we strive to provide you with a professional and reliable service.
Embrace the captivating allure of nature’s timeless creations. Experience the joy of owning authentic gemstones that radiate beauty and elegance. Begin your pre-order journey today and embark on a remarkable gemstone discovery with us.
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Product Descriptions
We make every effort to accurately describe the gemstones we sell, including their size, weight, and any visible flaws or inclusions. However, due to the nature of gemstones, there may be variations in colour or other characteristics. We cannot guarantee that the gemstones will exactly match the photos on our website.
Liability and Warranty
We do not provide any warranty or guarantee on the gemstones we sell. In the event of any damages caused by the gemstones, our liability will be limited to the purchase price of the gemstones. We are not liable for any indirect or consequential damages, including loss of profits or business interruption.
Intellectual Property
All content on our website, including text, images, and logos, is the property of our business and is protected by UK and international copyright laws. You may not use any content from our website without our express written permission.
Governing Law and Dispute Resolution
This agreement is governed by the laws of England and Wales. Any disputes arising from this agreement will be resolved through mediation or, if necessary, through the courts of England and Wales.
Modifications
We reserve the right to modify these terms and conditions at any time. Any modifications will be effective immediately upon posting on our website. Your continued use of our services constitutes your acceptance of any modified terms and conditions.
IMPORTANT
By accessing this Site, you agree to be bound by the following terms and conditions. If you do not agree with any of these terms and conditions, you are not authorised to access or use this Site. Your continued use of this Site constitutes your acceptance of these terms and conditions.
Please carefully review these terms and conditions before accessing or using this Site. If you have any questions or concerns about these terms and conditions, please contact us for clarification.
Thank you for your cooperation and understanding.
DEFINITIONS
In these terms and conditions, the term “you” refers to the user of the Site, while “we,” “us,” and “our” refer to GiftAllUK Limited and all associated and subsidiary companies.
The “Site” refers to the website located at www.ceylonblue.co.uk and the “Content” refers to any information or other material available within the Site. By accessing or using this Site, you agree to be bound by these terms and conditions.
Please carefully review these terms and conditions before using or accessing the Site. If you have any questions or concerns about these terms and conditions, please contact us for clarification.
ERRORS ON OUR PART
Occasionally errors are made with the pricing of goods within our online store. We try to keep these to a minimum, but in the event of a product being incorrectly priced by us, we reserve the right to cancel this order at any point, even after the goods have been paid for.
PAYMENT
Full payment is required at the time of order. Payment can be made by Credit Card (MasterCard and Visa) Payment will be debited from your account before the dispatch of your purchase. The payment gateway used is PayPal. You confirm that the credit/debit card that is being used is yours. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.
We are not currently a VAT registered company in the UK.
Please note that we are not currently a VAT registered company in the UK, and therefore the prices displayed on our goods do not include VAT at the current rate. No VAT will be added at checkout.
While we make every effort to update our prices promptly in response to any government changes, we cannot be held responsible for errors or discrepancies that may arise from such changes.
Thank you for your understanding. If you have any further questions or concerns, please do not hesitate to contact us.
DELIVERY
We endeavour to complete your order within 14 days, however, please allow up to 28 days as we may have to source your Goods from overseas. If your order is urgent, we will happily try to help if you phone or email us first. We will only dispatch your whole order once all products within that order have been received by us. You may request us to part dispatch your order whilst we are awaiting delivery of the missing product, however an additional delivery charge will apply for this. You confirm that you have given us the correct billing address of your credit/debit card and, in respect of Goods the correct delivery address if different. Damages and shortages must be reported within 24 hours of receiving the order. If you do not receive your order by the agreed date please contact us.Â
All Goods are delivered depending on size/weight by Royal Mail or other suitable carrier. Deliveries will be Monday to Friday. To ensure that you have received your Goods, and depending on which delivery method you have specified, the carrier may request a signature for proof of delivery, therefore please select a delivery address most convenient to you, for example your work address. If you are not in when delivery is attempted, a card will be left for you to make alternative arrangements for the parcel to be delivered. In the case of Royal Mail, this can be to the same address or any other address Monday to Saturday, or you can collect the parcel from your local Royal Mail Delivery Office. In the case of parcel delivery companies, you can ask them either to deliver to the same address on a different day (Monday to Friday only), or you can ask them to deliver to a close neighbour, or you can collect the parcel from their depot. If you ask them to deliver to a different address which is not in the same street, they may make a charge for re-routing the parcel. If you fail to collect the parcel and it is returned to us you will be liable for and additional delivery charge. We will endeavour to notify you either if there will be a delay or if the item is no longer available. If the item is no longer available, we reserve the right to offer you an alternative similar in price and quality, or offer a refund.
PRICING AND PRODUCTS
All prices shown are valid at the time of placing the order. We reserve the right to alter prices if the required delivery date is beyond 10 working days of placing order. Where website prices or descriptions differ from our printed catalogues, the most up-to-date information is that which is displayed here on our website. As part of our on-going program of product improvement, products may be discontinued without notice to make way for new ones. Although we aim to be as accurate as possible with our pricing, from time to time errors may occur. When these happen, we reserve the right not to supply these products, even if payment has been taken, and you have received an email confirming your order. In such circumstances a full refund will be made to you the customer.
LINKS TO THIRD-PARTY SITES
This Site may contain hyper-links to other web sites. You acknowledge and agree that we are not responsible for the availability of such external sites, and do not endorse and are not responsible or liable for any content, advertising, products or other materials on or available from such sites. You agree and acknowledge that you are solely responsible for evaluating any goods or services offered by us or third parties via the Site and that we will not be a party to or in any way responsible for any transactions between you and third parties.
DATA PROTECTION
We explicitly ask when we need information that personally identifies you (“Personal Information”). For example, your name and email address. We provide your Personal Information to necessary third-parties from whom you purchase products or services through the Site. We also use your Personal Information to keep you up to date with your order. We may, occasionally, use your Personal Information to inform you of new services, and products from us. We may also provide your Personal Information to carefully selected third parties. If you do not wish to receive such information from us or directly from other suppliers, you may inform us by email to orders@wardgemstones.com If at any time you believe that we have not adhered to these principles, please notify us by email to orders@wardgemstones.com and we will use all commercially reasonable efforts to determine and correct the problem promptly.
RISK AND PROPERTY
Once the Goods have been received by you, all risk of damage to, or loss of, the Goods shall pass to you. Irrespective of delivery and the passing of risk in the Goods, or any other provision of these conditions, the ownership of the Goods shall not pass to you until we have received in cash or cleared funds payment in full for the price of the Goods and all other Goods agreed to be sold by us to you for which payment is then due. Until such time as the ownership of the Goods passes to you, we shall be entitled to ask you to return the Goods to us.
MODIFICATION OF THESE TERMS AND CONDITIONS
We reserve the right to change these terms and conditions from time to time. By continuing to use the Site following any such change you will be deemed to have accepted such change. It is your responsibility to check regularly to determine whether these terms and conditions have been changed. If you do not agree to any such change you must immediately stop using the Site.
GENERAL
These terms and conditions are governed by the laws of England and you hereby consent to the exclusive jurisdiction of the English courts. Each provision of these terms and conditions excluding or limiting liability shall be construed separately, applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
By accessing and using this Site, you acknowledge and agree to be bound by these terms and conditions. If for any reason you do not agree to these terms and conditions, you are not authorized to use or access this Site.
Explanation:
As a user of the Site, you hereby acknowledge that “we,” “us,” and “our” pertain to GiftAllUK Limited and all affiliated and subsidiary companies, including but not restricted to CeylonBlue. The term “Site” pertains to the website accessible on the World Wide Web at ceylonblue.co.uk. Furthermore, the term “Content” pertains to all available data and materials located within the Site.
Errors committed by our Part:
On occasion, discrepancies may arise in the pricing of items featured in our online store. Although we endeavour to minimise such incidents, we retain the right to rescind orders at any time, even after payment has been rendered, if a product has been inaccurately priced by us.
Payments:
Please note that payment in full is required at the time of placing your order. We accept payment via Credit Card, specifically MasterCard and Visa. Payment will be debited from your account prior to the dispatch of your purchase, and the payment gateway utilised is PayPal and Square. As the customer, you acknowledge and confirm that the credit/debit card being used for the transaction belongs to you.
We assure you that we will take every reasonable measure within our control to maintain the security of your order and payment information. However, please be aware that we cannot be held responsible for any loss you may incur due to unauthorised access of your data by a third party, unless it is caused by our own negligence. We recommend that you exercise caution when accessing and ordering from our website to help prevent any such incidents.
Products and Pricing:
Please take note that all prices displayed on our website are valid at the time of placing your order. We reserve the right to adjust prices if the delivery date requested exceeds a period of 10 working days from the date of order placement.
In the event of any inconsistencies between the prices or descriptions listed on our website and those presented in our printed catalogues, the most current information displayed on our website shall be considered as accurate and up-to-date. Please be advised that we reserve the right to discontinue products without prior notice in order to make way for new products, as part of our ongoing product improvement program.
Whilst we make every effort to maintain accurate pricing information, errors may occur from time to time. In such cases, we reserve the right to decline the sale of such products, even after payment has been received and an order confirmation email has been sent to you. In such circumstances, we will issue a full refund to you as our valued customer.
General Information:
Please be advised that these terms and conditions are subject to the laws of England, and by using our services, you hereby consent to the exclusive jurisdiction of the English courts.
Please note that each provision of these terms and conditions, which excludes or limits liability, shall be interpreted and applied separately. Each provision shall survive, even if for any reason, one or more of the provisions is found to be inapplicable or unenforceable in any circumstances.
Furthermore, please be aware that any waiver by us shall not be deemed to be a waiver of any subsequent or preceding breach of any provision. We reserve the right to enforce any provision of these terms and conditions, even if we have previously waived our right to enforce such a provision in any particular instance.
Update to these terms and conditions
Please read these terms and conditions carefully. We may need to change them occasionally, and we reserve the right to do so. By continuing to use the Site following any such change, you will be deemed to have accepted the modified terms and conditions. Therefore, it is important that you check them regularly to determine whether they have been updated. If you do not agree with any changes made to these terms and conditions, you must immediately stop using the Site. Thank you for your cooperation.
Ownership and Liability
This clause outlines the ownership and liability of the parties involved in a transaction. It specifies who holds the ownership of the goods or services, and who will be responsible for any loss or damage that may occur during the transaction. The clause may also address issues such as insurance, indemnification, and warranties. Please read this clause carefully before entering into any transaction.
Upon receipt of the Goods, all risks associated with damage or loss of the Goods will be transferred to you. However, the ownership of the Goods will remain with us until we receive full payment, in cash or cleared funds, for the price of the Goods as well as for any other Goods that we have agreed to sell to you, and for which payment is then due. Please note that even after delivery and risk transfer, we retain the right to ask you to return the Goods until their ownership is transferred to you. We appreciate your understanding of these conditions.
Third Party Sites
Please be aware that this Site may contain hyperlinks to other websites. By accessing these links, you acknowledge and agree that we do not control the availability or content of such external sites, and we are not responsible for any materials, products, or services available from them. Furthermore, we do not endorse any content, advertising, or other materials present on external websites.
Please note that any evaluation or decision to purchase goods or services offered by us or third parties via this Site is solely your responsibility. We will not be a party to or responsible for any transactions that may occur between you and third parties.
Thank you for taking the time to read and understand these terms.
All contents of this Web site are Copyright GiftAllUK Limited.
All rights reserved.
Need help?
Contact us at info@ceylonblue.co.uk for any questions or place your orders.
